Client Relationship

From the initial meet and greet, we work closely with you to ensure our full understanding of your business process and goals in order to build a strong working relationship with you while continually increasing your online brand awareness working in conjunction with your traditional media.

Our Account Management process is unique within the web industry and the digital space.  We prefer to begin with a face to face meeting with you in order to get a true understanding of the requirements necessary to deliver a specific solution that works.  Our client relationships are built on trust and strong working relationships which is better achieved through meetings rather than email and phone calls.

Initially our aim is for a high level understanding of your current position with your digital marketing strategy and how associated issues impact your business and your goals.  Casual conversations work the best and we confirm our understanding every step of the way.

When we present our proposed solution to you there are clear benefits as to why you would move forward with the project. We will give you the confidence you need to make an informed decision based on rectifying the issues you are currently facing.

Our success is attributed to many factors and a main one being our Account Management style of being in constant contact with you through your project helps with our internal communication with our project manager, ensuring there are no surprises for either of us and your expectations are not just met but they are exceeded.

We look forward to hearing from you so please click here and call or email us to have a chat and arrange a meeting.

 

 

DSPACE - Adelaide Website Design & Digital Marketing Agency